The Integrated Transport Centre Offers PayBy in Abu Dhabi Taxis

· PayBy, the technological rising company, has collaborated with the Integrated Transport Centre (ITC) to enable passengers to use cashless payments in an Abu Dhabi taxi, even if they don’t have credit cards




The Integrated Transport Centre (ITC) of the Department of Municipalities and Transport announced that starting Sunday 16th of May 2021, taxis will start accepting cashless fare payments through PayBy. This new feature offers convenience, security, and a variety of payment options. It also reinforces levels of passenger safety using taxis, and enhances the quality of services provided to passengers through minimizing risks of contracting the virus under the current circumstances.


This initiative fortifies efforts of the digitial transformation process administered by ITC in collaboration with strategic stockholders, for the purpose of meeting consumer expectations and ensuring satisfaction through the use of e-purses. This initiative is also in line with Abu Dhabi’s digital transformation framework which aims at converting Abu Dhabi into a smart city through its different sectors and services.


Paying taxi fares with PayBy is a smooth process. On arrival to the destination, the passenger can request to pay by scanning a QR code displayed on the meter screen. They can confirm the transaction by entering their password or face recognition in their smartphone. Both the driver and passenger will receive a notification once the transaction is successfully completed.

Credit card users can add their cards to their PayBy account and authorise the transaction when paying taxi fares. Those who do not have credit cards can top up their PayBy wallets with bank cards online or cash at kiosks and pay through the app.


In order to encourage passengers to use PayBy for taxi fares, PayBy will also distribute limited-time payment vouchers to users on the PayBy app, which can be used to pay the fare. Additionally, PayBy will also provide taxi drivers with payment success incentives to promote cashless payments.


PayBy has helped accelerate the cashless economy in Abu Dhabi through a number of landmark partnerships inked over the past few months. PayBy recently partnered with TAMM, Abu Dhabi government’s digital ecosystem, to facilitate contactless payment for all government services through its Abu Dhabi Pay (AD Pay) platform. Through AD Pay, businesses and customers can access a variety of services and conduct government-related transactions online, doing away with physical visits. Abu Dhabi residents can carry out online transactions using the PayBy app, without needing credit or debit cards.